Striking the right phone tone

Why keep your phone voiceovers updated?

Most of the time when businesses set up their phone systems / phone voiceovers it doesn’t occur to them that they should update them regularly.

Red_telephoneHere’s why…

If you only make changes when there are problems in your business, then you’re being reactive instead of proactive. The most successful businesses always take a proactive approach.

Let’s say you set up your phone voiceovers a year ago. At the time, everything was fresh and modern and running smoothly. But if you take a closer look at your phone voiceovers today, you’ll realize that they are most likely out of date.

 

Being a thriving business you want your callers to receive your brand image as fresh and modern.

  • Repeat callers tend to get annoyed if they hear the same thing over and over again. Repeat callers are vital to your business and you should want to do everything you possibly can to ensure they have a great experience. One of the best ways to do that is to keep your phone voiceovers updated.
  • Also, you probably run marketing campaigns fairly often. By keeping your phone voiceovers updated, you can utilize your on hold voice overs to back up such marketing campaigns. This is a great way to upsell, brand and keep your customers informed about your latest offerings.
  • Lastly, your business may have a recent achievement eg. you may have been in the local, regional, or maybe even the national news. You definitely want your customers to know about that. By keeping your phone voiceovers updated, you get a chance to build even more credibility with your customers.

At OHVO, we specialize in phone voiceovers. We would be delighted to have a discussion with you regarding your businesses phone voiceovers.

Listen to Samples of our work here.

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