Those in automotive retail have a lot of expertise and information for their customers, and it can be hard to sift through the plethora of...
READ MOREHow good on hold messaging gets made
by The OHVO Team | Aug 9, 2016 | Customer Service, Phone Voiceovers for Business
Owners and managers of busy companies outsource to messaging production professionals because they want quality work, done well and on time....
READ MORE3 very important reasons why you need to update your on hold messaging
by The OHVO Team | May 9, 2016 | Marketing, Phone Voiceovers for Business
Many business owners treat on hold messaging as a set and forget task. Updating messaging regularly is yet another job in the hectic life of a...
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by The OHVO Team | Apr 15, 2016 | Customer Service, Marketing
If you don’t already take the time to regularly stop and listen to your staff answer the phone, then you need to pencil it in your schedule....
READ MOREThink about the lyrics on hold
by The OHVO Team | Jun 8, 2015 | Customer Service, Marketing, Phone Voiceovers for Business
Do you know what music is piping down the line when your customer is on hold? Is the music suitable to enhance and respect the product or...
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